Need help, found a bug, or have an idea? We’d love to hear from you.
Do I need an internet connection? No. The whole night is playable offline. Online extras (friends, visiting streets, leaderboards, contests, cloud saves) turn on when you are connected, and can be switched off in Settings.
How do I move on a phone or tablet? Put your thumb anywhere on the lower left of the screen to move, drag on the right to turn the camera, and tap the big pumpkin button to ring doorbells, grab junk and talk.
Can my kid play? Yes. Players under 13 get a child account with no public name, friends-only visibility, and an optional parent PIN. Scare levels can be capped in Settings.
How do I block or report a player? Tap Report / Block next to them in Friends, in a friend request or contest entry, or in Settings → More → Blocked players, which lists everyone in your online room.
How do I delete my online account? Settings → More → Delete online account.